Earlier this year when we surveyed our customers and contacts in the industry, we asked for the #1 thing they look for in a custom plastics manufacturer. The top answer was “quality”.
This wasn’t a surprise to us. It’s the reason we’ve invested in equipment like our fully robotic trimmers and highly-accurate 3D-coordinate measurement tools. It’s also the reason we’re an ISO 9001:2008 plastics manufacturer.
Ray Products has been ISO 9001:2008 certified since 2009. We’re certified through 2015, and you can be sure that two years from now, we’ll be renewing our certification.
The ISO 9000 standards were originally developed for manufacturing companies, and later expanded to apply to service-oriented businesses as well. They’re designed to “provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.”
Essentially, it’s a set of standards for companies who care about delivering high quality products and making their customers happy. Ray Products definitely falls into that category, so ISO certification was an easy choice for us.
We chose to work with one of the industry’s most respected evaluators for our certification, ABS Quality Evaluations. Ray Products is ISO 9001:2008 certified through ABS for “the manufacture of heavy gauge thermoformed plastic enclosures and other components for medical, electronic, communication, industrial and other industries.” You can even verify our certification on their website.
This article does a good job of listing the key benefits of ISO 9001:2008 certification. As someone choosing a custom plastics manufacturer, the key benefits to you are:
- Consistent Quality Measurement
- Decreased Defect Rates
- Earlier Defect Detection & Correction
- Improved Consistency of Output
If you’re looking for a manufacturer that cares about quality, checking for ISO 9001 certification is a good place to start. It means they’ve made an investment in ensuring quality. But ISO certification alone doesn’t guarantee quality. For Ray Products, it’s just a piece of the puzzle. It’s part of our commitment to quality and customer satisfaction that’s at the core of who we are, and what we do for our customers.