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Ontario Plastics Manufacturer Celebrates 70 Years

Inside The Factory

1949 groundbreaking ceremony for Ray Products

On the last Saturday of March, family, friends, and current and past employees of Ontario-based plastics manufacturer Ray Products gathered at a microbrewery in Upland to celebrate the last 70 years.

Brian Ray, current company President and grandson of the company’s founder, was in attendance with his family, trading memories and jokes with employees and friends at the celebration.

“The average life span of a company is about 15 years,” said Ray. “So I think our 70th anniversary is definitely worth celebrating.”

The company was founded by Allen Ray on April 1, 1949, in a 1,000 sq. ft. shop. Today, Ray Products operates a 48,000 sq. ft. facility in Ontario, CA, equipped with the best available thermoforming technology. The high-quality customized plastic parts that Ray Products produces are used in a wide range of industries, including medical equipment, transportation, green energy, automotive, building and construction, and recreational equipment.

In honor of its 70th, the company commissioned a special bottling named “Loyalty Lager” from Upland microbrewery Last Name Brewing. It was a natural fit, then, to host the anniversary party at the brewery.

On Saturday, some guests swapped stories while enjoying signature sandwiches and burgers from the Big Easy Sandwich food truck. Others enjoyed funny-money gambling tables or took tours of the brewery, while the younger set quite literally bounced off the walls of a bouncy castle.

In between bites, Ray offered his theories on the family-owned manufacturer’s longevity.

“It’s a balance of two things,” said Ray. “On the one hand, we regularly invest millions in the latest advanced thermoforming technology so that we can offer our customers the absolute latest and best. On the other hand, we really value traditional ways of doing business.”

“We want to do business ‘the right way.’ We respect our customers and partners and the skills of our employees. It’s why our employees stay with us for 10, 20, and sometimes even 50 years.”

In an op-ed he penned last summer, Ray defined three key points of doing business the right way: delivering a quality product, operating as a fair employer and being a reliable partner.

At Saturday’s celebration, the results of that philosophy were clearly visible: hundreds of guests with smiles on their faces, celebrating a company with a 70-year history and no signs of slowing down.

 

About Ray Products

Ray Products has been manufacturing high-quality 3D thermoformed plastic parts since 1949. Located in Ontario, California, Ray Products uses the most advanced machinery and materials in the business to create custom plastic pieces used in medical equipment, transportation, green energy, automotive, building and construction, recreational equipment, and more.

A Story 70 Years in the Making

Thermoforming

On April 1, 1949, Allen Ray and his wife, Peggy, opened the doors of Ray Products in Alhambra. At the time, Ray Products was a 1,000 sq. ft. custom fabrication shop that produced plastic baby bassinets. Why plastic baby bassinets? Allen had posited—correctly, as it turns out—that clear plastic bassinets would make it easier for hospital staff to monitor many newborn babies at once.

If Allen and Peggy came back today, they might be surprised by what Ray Products has become over the last seven decades. Almost 50 of their original workshops could fit in our current 48,000 sq. ft. manufacturing space in Ontario. I can’t imagine what they’d think of our 6-axis robotic trimmers, but I know they’d appreciate our state-of-the-art thermoforming equipment that enables us to produce high-quality, customized plastic parts used worldwide in industries like medical devices, transportation, green energy, automotive, building and construction, and recreational equipment.

I’m also confident they’d recognize the qualities that earned them success all those decades ago: innovation, perseverance, and a fierce commitment to doing things the right way. They’d see and deeply appreciate employees who give us their best—staying with us for 10, 20 and sometimes even 50 years. They’d be delighted to discover how many of our customers and suppliers know the value of a handshake, know quality when they see it, and make a point to invest in our country by seeking out domestic manufacturing partners like us.

I’m also pretty certain they’d be unspeakably proud. After all, 70 years for a small, family-owned business is no small feat. And while good old-fashioned luck certainly played a role, I genuinely believe our success is no accident. We owe this milestone to:

  • Allen and Peggy Ray, who founded this company with the values that still propel us today.
  • Their son Bruce, who led the company through 20 years of incredible growth with determination and gumption.
  • The dedicated employees who have given us their time, talent and hard work.
  • The customers and partners who have given us the opportunity to earn—and keep—their trust and support.
  • A commitment to innovation and a near-pathological obsession with getting it right (or so I’m told).

Here’s to the next 70.

Brian Ray
President

2018 Plastics Manufacturing Survey Results: U.S. Manufacturing Still Strong, More Processes Used Than Ever Before, Growth Predicted

Business

The results of our fifth annual plastics manufacturing industry survey are in! We shared our survey with thousands of people in the plastics manufacturing industry, and after compiling and analyzing the results, we’re ready to take a look at where we’ve been and, even more importantly, where we’re headed.

The Executive Summary

Don’t have time to read the full report? Here are some of our most significant findings:

  • 23% of respondents expect growth in the next 12 months, but a majority (57%) expect little or no change
  • 65% of plastics manufacturing is U.S.-based—slightly lower than last year (68%) but still higher than 2016 (54%)
  • Process diversity continues to increase; customers are using more manufacturing processes than ever since we started the survey
  • 100% recyclability continues to decrease in importance
  • Quality and cost are the biggest challenges facing customers

Who We Surveyed and Why

The goal of this survey is to get insight from a wide, representative group of people who use plastics manufacturing regularly as part of their work. We distributed this survey to manufacturing-related tradeshow attendees, relevant publication readers, and a network of industry contacts. They are engineers, manufacturers, administrators, designers and more, and they represent a wide range of industries, including medical device manufacturing, industrial design, industrial, contract manufacturing, and transportation.

If you’re a good candidate for this survey and didn’t have a chance to take it, let us know, and we’ll make sure you’re invited to next year’s survey.

Respondents By Industry

 

Respondents By Field

Engineers are always highly represented in our survey, and this year was no exception.

 

Plastics Manufacturers Expect Some Growth

 

Domestic Plastics Manufacturing Still Strong Despite Slight Dip

This year, survey takers reported a 3% dip in the amount of plastics manufacturing that happens on our shores.

 

Process Popularity Index Update

Vacuum and pressure forming take a dip, which is surprising given the high response rates of medical device manufacturers; thermoforming is ideal for this market. It’s clear that as an industry, we need to raise awareness about the capabilities and benefits of thermoforming.

 

Process Diversity Increases

Just like last year, we saw another increase in the number of processes each customer uses. There’s no “one size fits all” in plastics manufacturing, so it’s good to see people picking the right process for them.

 

Is Recycling No Longer a Priority?

Recyclability registered as the lowest ever priority since we started the survey.

 

Cost & Quality Are The Biggest Challenges Plastics Manufacturing Customers Face

When asked about their biggest challenges, respondents reported total project cost and part-to-part repeatability as the top two qualities. A key takeaway here is a need to educate customers about pressure forming, which offers excellent repeatability, and often lowers overall costs.

 

Nothing Matters More than Quality

We asked about survey takers’ priorities a few different ways, but no matter how we asked, quality (or things that indicate quality) were always ranked #1. This has been true every year we’ve run the survey.

 

Our Take

This survey is just 5 years old, but we’ve been around for a lot longer; in fact, 2019 is our 70th anniversary. In general, these findings tend to confirm what we already know from personal experience: plastics manufacturing customers want quality, the right process for the job, affordability, and they go domestic when they can.

As a plastics manufacturer, we use this survey as a way to gauge what our customers know and don’t know—and how we can help them make the right choice for their next project, whether the right choice is Ray Products or another manufacturer.

We are so grateful to everyone who took the time to take the survey. As always, if you have a project that you think might be a good fit for us (or you need help determining what you’re looking for), don’t hesitate to reach out—we’d love to help you out.

 

 

Precision and Quality, Officially Certified by the ISO

Business | Plastics Manufacturing

Quality control

We’ve been told a couple of times that we’re “obsessive” about quality – and we couldn’t agree more. It’s something we’re proud of, because that obsessive attention to detail is what sets us apart from our competitors. Our customers know that they can rely on the quality and precision of every product that comes out of our doors.

So how do we guarantee this quality? First of all, we are committed to investing in state-of-the-art equipment and technology. Second, we continually verify the performance of that equipment and technology using measuring techniques that are accurate to within one ten thousandth of an inch.

But you don’t have to take our word for it – we’re a fully ISO 9001:2015 certified manufacturing facility. What does that mean, exactly? Great question.

The International Organization for Standardization (ISO) is a non-governmental organization with 162 different members, each from a different country. Every member organization represents national standards for their country. The ISO was created to bring together leading experts around the world to collaborate and develop consensus-based international standards to ensure quality, safety and efficiency across every industry.

The ISO 9001:2015 is for quality management systems, and in order to receive certification, a company needs to demonstrate two things:

  • The ability to consistently produce products and services that satisfy customer expectations as well as regulatory/statutory requirements
  • A demonstrated commitment to improving customer satisfaction through effective application and improvement of the system

We recently received our ISO certification (see it here), and are delighted that our obsession for detail is now internationally recognized. We can’t think of a higher compliment.

A 50-Year Milestone

Inside The Factory

Hector Noriega 1968 - outside Ray Products

1968 was an important year in our country. It was a year of triumphant feats: the introduction of the first 747, the installation of the first ATM, the orbiting of the moon – and devastating losses with the assassinations of President Kennedy and Martin Luther King Jr.

Hector Noriega 1968 - inside Ray ProductsIn 1968, a postage stamp cost 5¢, a gallon of gas cost 34¢, a dozen eggs went for 53¢ and a gallon of milk was $1.07. That year, Ray Products was closing in on 20 years in business, with founder Allen Ray at the helm.

1968 is also the year Hector Noriega arrived at Ray Products for his first day of work on October 30. And 50 years later, on October 30, 2018, Hector retired.

Staying at one company for 50 years is an incredible accomplishment – but we consider ourselves the lucky ones. Our current CEO Brian Ray remembers meeting Hector years ago, long before Brian took over the company.

“I have vivid childhood memories of Hector running machines, forming parts and always being able to fix anything no matter how broken it was.”

Hector’s loyalty and attention to detail – both on and off the factory floor – have made him an excellent employee, colleague and friend.

“Years ago, large groups of employees would go fishing on the weekends,” Brian recalls. “I have great memories of driving down to San Diego with Hector on a Friday night and being ready to fish early Saturday morning. I was always one of the youngest on the boat, and Hector would always make sure that my hook was tied, bait was on and my line was in the water, and that I didn’t get pushed out of the way. But when the fish were biting, I was on my own, because Hector was there to catch fish! I don’t blame him, because there’s nothing better than returning home Saturday night with a sack full of fish and great fishing stories.”

Hector Noriega and Brian RayWe’ll miss Hector, but we’re excited for him and hope he gets to enjoy his retirement for many years to come  – with plenty of fishing trips, visits to Mexico, and time with family and friends.

Hector is actually our second employee to celebrate 50 years with us, and we feel extremely fortunate to have worked with him for 50 years. The commitment and work ethic of employees like Hector is one of the main reasons behind our evolution from a company that produced plastic baby bassinets to a leading thermoforming expert that makes plastic parts used around the world across a wide range of industries, from retail to medical devices to automotive and aerospace.

Ray Products Takes the Silver

Thermoforming

Ray Products wins silver award

Last month, the Society of Plastics Engineers’ held their annual Thermoforming Conference, where clients, vendors and industry leaders come together for innovative and informative thermoforming workshops and sessions.

One of the best parts of the event is the Parts Competition, which showcases the latest advances in thermoforming design and applications. The best parts receive awards, and we were thrilled to win a silver award this year for a multi part medical device we made for a client in southern California.

A bit more about the (award-winning, sorry we had to) part:

After developing prototypes that used urethane casting to create the enclosure panels, a medical device manufacturer client was ready to move to mid-scale production. But they quickly realized that the urethane casting process would mean limited manufacturing capacity, high cost per part and could yield issues with consistency from part to part. We had a solution: pressure forming.

By switching from urethane casting to pressure forming, our client was able to significantly lower costs, improve manufacturing speed, increase durability and guarantee part-to-part repeatability while simultaneously planning for future increases in demand and capacity.

We worked closely with the client to reduce the total number of losses, adding in undercut features for rigidity and improved fit, and making other alterations to lower manufacturing and assembly costs and improving aesthetics. Read the full case study here.

We’re grateful for the recognition (including the shout out in Plastics News) and are gunning for the gold next year!

Trade Shows the Right Way

Trade Shows

Design2Part Trade Show Long Beach 2018

By Jason Middleton

Design2Part Trade Show Long Beach 2018We just got back from a fantastic Design-2-Part show in Long Beach, California. We had great conversations with many potential clients, and we weren’t alone; Chris Davis, VP of Trade Shows at the Job Shop Company, said that this year’s Long Beach show was the largest attended Southern California D2P show they’ve had since 2000.

“It’s significant that this show was so well attended, because the manufacturing industry is booming right now, and people are busy,” Chris noted. “The fact that so many people attended—especially when there were people who wanted to but couldn’t get away—means the people who were there were really motivated to make connections and do business.”

These days, it’s easier than ever to conduct business remotely—the internet allows for communication that is instantaneous and effortless. But for us, this show was an important reminder that while the internet age has brought us more technology and efficiency than we could have imagined, nothing replaces face to face interaction.

At Long Beach, we had the opportunity to talk directly to engineers and decision makers with purchasing power. We were able to show the actual thermoformed plastic parts we’d made, and we could talk through their projects and how we could help—right there on the show floor.

And as Chris points out, the benefits go both ways. “For engineers and decision makers, D2P gives them the opportunity to chat with the real experts—including company owners, presidents, CEOs. In one conversation, they can troubleshoot, discuss multiple options or scenarios, look at parts together—those are difficult things to do effectively and efficiently on email or the phone. But here, they can find a partner or vendor they trust and set the groundwork for their next project in the space of a couple of hours.”

Thanks to everyone at D2P for a great show! We’re grateful to have partners like you in this business and look forward to seeing you at the next show.

 

What to Do in Long Beach (AKA Our Backyard)

Trade Shows

Long Beach, California skyline at sunset

We love getting to meet with engineers, designers and manufacturers at Design-2-Part shows around the country. But we look forward to the Southern California D2P show every year because it’s in Long Beach, which is practically our backyard. (If, you know, the Pacific Ocean could be a backyard.)

If you’ll be in town on September 12th and 13th, here are our recommendations for what not to miss.

  1. Check out the waterfront. Long Beach is where city meets resort, and the waterfront is the perfect place to experience the best of both worlds. Stroll along Shoreline Park and admire the boats in the harbor, visit the lighthouse, and poke around the fun and unique shops of Shoreline Village.
  1. Get out, in or under the water. Don’t miss the world-renowned Aquarium of the Pacific. With over 11,000 animals in more than 50 exhibits, the aquarium recreates many of the Pacific’s unique ecosystems. If you want to see marine life in the wild, consider a whale watch. And if you’re extending your stay and have some extra time on your hands, take the Catalina Express out to the Catalina Island, a breathtaking destination 22 miles off the coast.
  1. Visit the Queen Mary. Built in the 1930s and retired in 1967, the historic Queen Mary is an ocean liner-turned-hotel permanently docked in Long Beach. Whether you book a stay or just drop by for a drink, meal, tour or special event, the Queen Mary is a must-see.
  1. Grab a bite to eat. There are many dining options near the Long Beach Convention Center, so you’re bound to find something right up your alley. For breakfast or a light bite, we love Crème de la Crepe. For lunch, the sandwiches at the family-owned Modica’s Deli are excellent. In the mood for a delicious meal with a gorgeous view? Check out Parkers’ Lighthouse.
  1. Come say hi. We’ll be at Booth #143 from 9:30 a.m. to 4:00 p.m. on Wednesday the 12th and from 9:30 a.m. to 3:00 p.m. on Thursday the 13th. Come find us, say hi and let us know what you’re working on right now. We’d love to tell you a bit about thermoforming and what our custom-manufactured plastics can do for you.

Register here if you haven’t already. We hope to see you there

 

Doing Business the Right Way

Business

By Brian Ray

Brian Ray of Ray ProductsWe’re fast approaching our 70th year in business here at Ray Products. As I take stock of where we started, where we are today and the future, I’m astounded by how much the world has changed. Globally, our technological capabilities have grown exponentially – enabling businesses like ours to better serve our customers, employees and investors.

But Ray Products was in business long before the technological boom of the nineties and aughts, and will continue to be, thanks to a philosophy that began with my grandfather: the importance of doing business the right way.

One of the most revolutionary changes to come out of the internet and social media age is access. We are exposed to the thoughts and practices of world-famous CEOs and thought leaders in real time. On the one hand, this is invaluable: We have unfiltered access to the minds of some of the most successful entrepreneurs in the world. The downside is that this sometimes leads to a skewed perspective: the idea that a business or company is equivalent to its founder or leader, rather than the sum of its parts. This is particularly worrying when the CEO is a larger-than-life celebrity figure whose immediate focus is short-term profits.

In reality, a successful business is built on a foundation of many people: employees, investors, suppliers, customers. And while a cutthroat and ambitious CEO can certainly propel a company into enormous wealth in the short term, that by no means guarantees longevity. Whether or not a company prides itself on doing business the right way is a much better indicator of long-term success.

So what exactly do I mean by doing business “the right way”? A few different things:

  • Quality Product: Building your business around a product or service that people need – and doing it well.
  • Fair Employer: Treating your employees with respect, creating a safe and productive work environment, and compensating fairly – while simultaneously holding them to reasonable standards.
  • Reliable Partner: Establishing solid relationships with partners and suppliers based on trust and mutual respect.

Of course, at the end of the day, a business is a business – and the company’s bottom line is the highest priority. But once any of these pillars crumbles entirely in deference to profits, the collapse of the business as a whole is almost inevitable.

As BusinessInsider (BI) noted earlier this year, many U.S.-based companies have, over the last few decades, begun to equate long-term success with maximizing short-term profit for shareholders. In its “Better Capitalism” series, BI makes a compelling argument for more ethical business practices, not simply because it’s the right thing to do (which it is), but also because it’s better for the economy.

Indeed, from prioritizing the well-being of employees to putting an emphasis on valuing employees, customers and communities, some of the most successful companies in the world – Google, In-N-Out, St. Jude’s, AT&T, P&G, Nike – are doing business the right way.

Ray Products was founded in 1949, nearly half a century before the internet age. At the time, Ray Products’ primary output was plastic baby bassinets. Today, we manufacture a wide range of thermoformed plastic parts for many industries, including medical equipment, transportation, green energy, automotive, building & construction and recreational equipment.

But over the years, our commitment to our customers, employees and partners has never wavered – nor will it. By continuing to invest in technology, our customers, partners and employees, we easily have another 70 years ahead of us.

A Brief Overview of Thermoforming – Sign up Below for our Free Handbook

Thermoforming

This post is a preview of the in-depth information included in our Thermoforming Handbook, a guide previously only available to our customers and partners.

If you would like a copy of our design handbook (or any other technical materials), please click here to access our library page.


 

The Process of Thermoforming

Both pressure forming and vacuum forming are processes that are easiest to understand when they’re explained visually.

 

Step 1

First, a sheet of thermoplastic is heated until it becomes pliable and moldable.

Thermoforming - A Sheet of Plastic is Heated

 

Step 2: Vacuum Forming

In the vacuum forming process, the plastic is stretched over a single male mold, and air is vacuumed out from underneath the mold.
Vacuum forming illustration.

 

Step 2: Pressure Forming

In pressure forming, the heated plastic is placed between male and female molds, which are then pressed against the plastic sheet using compressed air at a pressure that ranges from 20 to 100 psi.
Pressure Forming Illustration

 

Step 3

Finally, the now molded plastic part is removed from the mold and allowed to cool. It’s then moved to a trimming station where the excess plastic is removed with a six-axis fully robotic trimming machine.

Thermoforming final step.

 


 

Key Advantages of Thermoforming

Cost at Quantity

If your part requirements range from the low hundreds to the high thousands, thermoforming is almost always the chosen process.

Large Part Capability

Our thermoforming equipment, the largest on the West Coast, can create single pieces up to a full 10 feet x 18 feet, with up to 40 inches of depth.

Huge Thermoplastic Material Selection

Any color, including metallics, fire-rated, impact resistant, UV resistant, antibacterial properties, ROHS/REACH compliant, recyclable and so much more.

Complex Geometry Without High Costs

Make complex shapes without high tooling costs.

Part-to-Part Repeatability

Consistency and precision from part number 1 to part number 5,555; with no warpage, improved flatness and zero residual stress.

Molded-In-Features for Easy Assembly

Make assembly cheaper and faster with undercuts, molded-in attachment points, tabs, slots and more.

Beautiful & Flexible Finishing Options

Mold in color and texture, paint, silk screen, EMI/RFI shielding and more. The choice is yours.

Lower Cost Design Changes

Make changes quickly without spending thousands on new or reworked tooling.

Pick a Texture, Any Texture

From high-gloss to matte to custom, you’ve got options for textures.

 


 

Comparing Vacuum Forming & Pressure Forming

 Vacuum FormingPressure Forming
DescriptionA sheet of plastic material is heated to pliability, then pressed against a 3D mold by vacuuming out the air between the sheet and the mold.A sheet of plastic material is heated to pliability, then pressed against a 3D female cavity mold by vacuuming out the air between the sheet and the mold, and applying compressed air from 20 to 100 psi above the plastic sheet.
Common Applications
  • Outdoor UV-resistant projects

  • High-gloss surfaces

  • High-impact applications

  • Recycled materials applications
  • Complex shapes

  • Parts with vents or louvers

  • Projects with tighter tolerances

  • Molded-in attachment points
Often Used to Create
  • Point-of-purchase displays

  • Automotive aftermarket, interior/exterior

  • Recreational vehicles

  • Pool and spa components

  • Dunnage material handling trays and pallets

  • Fitness equipment

  • Reusable medical trays or bins
  • Medical device enclosures

  • Office equipment

  • Vented equipment enclosures

  • Scientific instruments

  • Detailed components

  • Control panels

  • Multi-part assemblies

  • Kiosk/POS enclosures

  • Mass transit components

  • Equipment enclosures, bezels, housings and
    covers
DimensionsMale tool, vacuum formed parts to be dimensioned to the inside surfaces of the part.Female tool, pressure formed parts to be dimensioned to the outside surfaces of the part.

© 2019 Ray Products Company Inc. All Rights Reserved.